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Safety
This unit is intended for indoor use only. Do not operate this unit in direct sunlight, in
contact with fluids, or where there is excessive dust or humidity.
Connect the Back-UPS power cord directly to a wall outlet. Do not use a surge protector or an extension cord.
Connect Equipment
Battery Backup + Surge Protection
Back-UPS
Specifications
Voltage | 120 Vac Nominal | |
Input | Frequency | 60 Hz + 3 |
Brownout Transfers | 92 Vac Typical | |
Over-voltage Transfer | 139 Vac Typical | |
UPS Capacity | BE450G: 450 VA, 257 W; | |
(4 battery backup outlets) | BE550G: 550 VA, 330 W; | |
BE650G1: 650 VA, 390 W | ||
Output | Total Amperage (all outlets) | 12 A (including UPS output) |
Voltage - On Battery | 115 Vac ± 8% | |
Frequency - On Battery | 60 Hz + 1 | |
Transfer Time | 6 ms Typical, 10 ms maximum | |
Protection | AC Surge Protection | Full time, 340 Joules |
and | EMI/RFI Filter | Full time |
Filtering | ||
AC Input | Resettable circuit breaker | |
Type | Sealed, maintenance-free, lead acid | |
BE450G: RBC114 | ||
BE550G: RBC110 | ||
Battery | BE650G1: RBC17 | |
Average Life | 3 - 5 years depending on the number of | |
discharge cycles and environmental | ||
temperature | ||
Net Weight | Replacement battery cartridge | |
BE450G: 10 lb (4.7 kg) | ||
BE550G: 12 lb (5.5 kg) | ||
BE650G1: 14 lb (6.2 kg) | ||
Dimensions | 12 in x 7 in x 3 in | |
Physical | Length x Width x Height | 30 cm x 18 cm x 9 cm |
Operating Temperature | 32º F to 104º F (0º C to 40º C) | |
Storage Temperature | 5º F to 113º F (–15º C to 45º C) | |
Operating Relative Humidity | 0 to 95% non-condensing humidity | |
Operating Elevation | 0 to 10,000 ft (0 to 3000 m) | |
This device complies with part | 68 and part 15 of the FCC rules. | |
EMC | Operation is subject to the following two conditions: (1) This device | |
may not cause harmful interference, and (2) This device must accept any | ||
Compliance | ||
interference received, including interference that may cause undesired | ||
operation. | ||
Connect the Battery
The Back-UPS is shipped with one battery cable disconnected. Remove the “Stop! Connect the Battery” label that covers the outlets. Prior to connecting any equipment to the unit, connect the battery cable to the unused battery terminal. It is normal for small sparks to be seen when the battery cable is connected to the battery terminal.
bu064a | bu065a |
Press the battery compartment cover | Connect the battery cable securely to the |
release tab located on the rear side of the | |
unit. Slide the battery cover off. | battery terminal. |
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Reinstall the battery compartment cover. Be sure that the release tab locks into place.
Wall Mount Installation
•Horizontal installation, use 2 screws 7.3' (186.3 mm) apart.
•Vertical installation, use 2 screws 5.4' (137.2 mm) apart.
•Allow 5/16' (8 mm), of the screw to protrude from the wall.
Replace Battery
Use only approved APC replacement battery cartridges.
Deliver used batteries to a battery replacement facility in the packaging provided by APC with the replacement battery cartridge. To order replacement battery cartridges contact APC.
Surge Protection
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Battery Backup + Surge Protection Outlets
Battery backup outlets provide protection to connected equipment when the Back-UPS is turned on and connected to utility power.
Battery backup outlets receive power from the Back-UPS for a limited period of time when a power outage, or brownout condition occurs.
Battery backup outlets provide protection from power surges or spikes. Connect a computer, monitor and other peripheral devices to the outlets.
Surge Protection Outlets
Surge protection outlets provide protection to connected equipment when the Back-UPS is connected to utility power, and is switched on or off.
Surge protection outlets provide protection from power surges or spikes.
Connect a printer, scanner or other peripheral devices that do not need to remain on during power outages, or utility problems to the surge protection outlets.
Connect Network
Building | Circuit |
Breaker | |
Wiring Fault | |
Network | |
Out | |
Network | Push to |
Reset | |
In | |
PowerChute | bu201a |
USB Port | CAUTION-Refer to bottom |
of unit for safety markings. |
The Back-UPS protects equipment connected to a 10/100 Base-T ethernet, from power surges when connected through the Back-UPS coaxial connectors.
PowerChute® Personal Edition Software
Overview
Use PowerChute Personal Edition software to configure the UPS settings.
Protect your computer and other equipment during a power outage. During a power outage, PowerChute will save any open files on your computer and safely shut it down. When power is restored, it will restart the computer.
Configure the UPS to use features such as power-saving outlets, shutdown configuration, and alarms.
Monitor the UPS for power usage and power events.
Note: PowerChute is only compatible with a Windows operating system. If you are using a Mac OSX, use the native shutdown feature to protect your system. See the documentation provided with your computer.
Installation
Use a USB cable to connect the Data port on the rear panel of the UPS to the USB port on your computer.
If the Back-UPS came with a PowerChute CD, insert the CD into your computer and follow the on-screen instructions
If the Back-UPS did not come with a PowerChute CD, go to www.apc.com and download the software free of charge.
Turn On the Back-UPS
Press the POWER ON button located on the top of the Back-UPS. The Power On/ Replace Battery LED will illuminate and a single short beep will be audible to indicate that the Back-UPS is providing protection for connected equipment.
The Back-UPS battery charges fully during the first 16 hours while connected to utility power. The Back-UPS battery will charge while the Back-UPS is switched on or off and is connected to utility power. Do not expect full battery run capability during the initial charge time.
If the red Building Wiring Fault LED located on the side of the Back-UPS illuminates, do not operate the Back-UPS. Have a qualified electrician correct the building wiring fault.
Warranty
The standard warranty is 3 years in the USA and Canada, 2 years in all other regions from the date of purchase. APC standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support. APC will ship the replacement unit once the defective unit is received by the repair department or cross-ship upon the provision of a valid credit card number. The customer pays for shipping to APC, and APC pays ground freight transportation costs back to the customer.
Status Indicators
Status | LED Indicator | Audible Indicator On | Audible Indicator Terminates |
Power On | The green LED illuminates. | None | N/A |
The Back-UPS is supplying utility power to connected equipment. | |||
On Battery | The green LED illuminates. The LED | Back-UPS beeps 4 | Beeping stops when utility power is restored or |
Back-UPS supplying battery power to battery backup outlets. | is not illuminated during the beeps. | times every 30 seconds. | the Back-UPS is turned off. |
Low Battery warning | The green LED illuminates with rapid | The Back-UPS emits | Beeping stops when utility power is restored or |
The Back-UPS is supplying battery power to the battery backup outlets | rapid beeping, every | ||
and the battery is near a total discharge state. | green flashes. | 1/2 second. | the Back-UPS is turned off. |
Replace Battery | • Replace Battery LED flashes. | Constant tone | |
• The battery is disconnected. | • Replace Battery and Power On | Constant tone | Back-UPS is turned off. |
• The battery needs to be charged, or replaced. | LEDs flash alternately. | ||
Overload Shutdown | |||
While on battery power an overload condition has occurred in one or | None | Constant tone | Back-UPS is turned off. |
more of the battery backup outlets while the Back-UPS is operating on | |||
battery power. | |||
Sleep Mode | The Back-UPS beeps | The beeping stops when: | |
While on battery power the battery is completely discharged. The | • Utility power is restored | ||
None | once every four | ||
Back-UPS will “awaken” once utility power is restored. | |||
• If utility power is not restored within 32 seconds | |||
seconds. | |||
• The Back-UPS is turned off | |||
Building Wiring Fault | Building Wiring Fault LED | None | The Back-UPS is unplugged from the wall outlet |
The building wiring presents a shock hazard that must be corrected by a | illuminates red | or is plugged into an improperly wired outlet. | |
qualified electrical. |
Troubleshooting
Problem and Possible Cause | Solution |
The Back-UPS will not turn on | |
The Back-UPS has not been turned | Press the POWER ON button. |
on. | |
The Back-UPS is not connected to | Make sure the power cord is securely connected to |
utility power, there is no utility power | the wall outlet, and that there is utility power |
available at the wall outlet, or the | available at the wall outlet.Where applicable, |
utility power is experiencing a | check that the wall outlet is switched on. |
brownout or over voltage condition. | |
The battery is not connected. | Connect the battery. Refer to “Connect the |
Battery” on page 1 of this manual. | |
In the event that the Back-UPS receives no utility | |
power and the battery is connected, a cold-start can | |
be initiated. Press and hold the Power On button | |
until the Back-UPS emits two beeps. | |
The Back-UPS is on, the Replace | Battery LED flashes and the unit emits a |
constant tone | |
The battery is disconnected. | Refer to the “Connect the Battery” on page 1. |
Connected equipment loses power | |
A Back-UPS overload condition has | Remove all nonessential equipment connected to |
occurred. | the outlets. One at a time reconnect equipment to |
the Back-UPS. | |
The Back-UPS battery is completely | Connect the Back-UPS to utility power and allow |
discharged. | the battery to recharge for eight hours. |
PowerChute software has performed a | This is normal Back-UPS operation. |
shutdown due to a power failure. | |
Connected equipment does not accept | The output waveform is intended for computers |
the step-approximated sine waveform | and peripheral devices. It is not intended for use |
from the Back-UPS. | with motor driven equipment. |
The Back-UPS may require service. | Contact APC Technical Support for more in depth |
troubleshooting. | |
The Power On LED is illuminated | and the Back-UPS beeps 4 times every 30 |
seconds | |
The Back-UPS is operating on battery | The Back-UPS is operating normally on battery |
power. | power. At this point the user should save all open |
files, and shutdown the computer. When utility | |
power is restored the battery will recharge. | |
The Power On LED flashes once | every second while the Back-UPS beeps once |
every second | |
The Back-UPS battery has | The Back-UPS battery is near a total discharge |
approximately two minutes of | state. At this point the user should save all open |
remaining runtime. | files, and shutdown the computer. When utility |
power is restored the battery will recharge. | |
The Building Wiring Fault LED | illuminates |
The building wiring presents a shock | Do not operate the Back-UPS. Call a qualified |
hazard that must be corrected by a | electrician to correct the building wiring fault. |
qualified electrical. | |
The Back-UPS has an inadequate | battery runtime |
The battery is not fully charged. | Leave the Back-UPS connected to utility power for |
16 hours while the battery charges to full capacity. | |
The battery is near the end of useful | As a battery ages, the runtime capability decreases. |
life and should be replaced. | Contact APC at the Web site www.apc.com, to |
order replacement batteries. | |
The connection from the Back-UPS to the internet is lost during a power | |
outage | |
The modem has lost power. | Connect the modem cable into one of the Battery |
Backup + Surge Protection outlets. | |
Voltage Sensitivity Adjustment (optional)
The Back-UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect connected equipment. In situations where either the Back-UPS or the connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage.
1.Connect the Back-UPS to a wall outlet. The Back-UPS will be in Standby mode, no indicators will be illuminated.
2.Press and hold the ON/OFF button for 10 seconds. The OnLine LED will illuminate alternately green-amber-red, to indicate that the Back-UPS is in
Program mode.
3.The Power On/Replace Battery LED will flash either green, amber, or red to indicate the current sensitivity level. Refer to the table for an explanation of the transfer voltage sensitivity levels.
4.To select LOW sensitivity, press and hold the ON/OFF button until the LED flashes green.
5.To select MEDIUM sensitivity, press and hold the ON/OFF button until the LED flashes red.
6.To select HIGH sensitivity, press and hold the ON/OFF button until the LED flashes amber.
7.To exit Program mode wait five seconds and all LED indicators will extinguish. Program mode is no longer active.
LED | Sensitivity | Input Voltage Range | Recommended Use |
Flashes | Setting | (Utility Operation) | |
Green | LOW | 88 Vac to 142 Vac | Use this setting with equipment that is less |
sensitive to fluctuations in voltage or | |||
waveform distortions. | |||
Red | MEDIUM | 92 Vac to 139 Vac | Factory default setting. Use this setting |
under normal conditions. | |||
Amber | HIGH | 96 Vac to 136 Vac | Use this setting when connected equipment |
is sensitive to voltage and waveform | |||
fluctuations. |
Service
If the unit requires service, do not return it to the dealer. Follow these steps:
1.Review the Troubleshooting section of the manual to eliminate common problems.
2.If the problem persists, contact APC Customer Support.
a.Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.
b.Call APC Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).
c.If the unit is under warranty, the repairs are free.
d.Service procedures and returns may vary internationally. Refer to the APC Web site for country specific instructions.
3.Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty. Always
DISCONNECT THE UPS BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) and IATA regulations. The battery may remain in the unit.
4.Write the RMA# provided by Customer Support on the outside of the package.
5.Return the unit by insured, pre-paid carrier to the address provided by Customer Support.
Contact
APC Web site, www.apc.com
© 2011 APC by Schneider Electric. APC, the APC logo, Back-UPS and PowerChute are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are property of their respective owners.
Page 2: Contact information, Limited warranty, Transfer voltage and sensitivity adjustment
SPECIFICATIONS
Item
Specification
On-line Input Voltage Range
(default settings)
83 - 147 Vac (RS model)
83 - 139 Vac (XS model)
Automatic Voltage Regulation (AVR)
+12% (XS model) +12% (RS model)
On-line Frequency Range
47 - 63 Hz (autosensing)
On-battery Waveshape
Stepped Sine Wave
Maximum Load
1000 VA - 600 W 1500 VA - 865 W
Typical Recharge Time
8 Hours
Operating Temperature
32
o
to 104
o
F
0
o
to 40
o
C
Storage Temperature
23
o
to 113
o
F
-5
o
to 45
o
C
Operating / Storage Relative Humidity
0 to 95% non-condensing
Size (H x W x D)
14.6 x 3.4 x 13.1 inch
37.1 x 8.6 x 33.3 cm
Weight
1000 VA 22 lbs (10 kg)
1500 VA 25 lbs (11 kg)
Shipping Weight
1000 VA 23 lbs (11 kg)
1500 VA 26 lbs (12 kg)
EMI Classification
FCC / DOC Class B Certified
On Battery Run-Time
See http://www.apc.com/product
TROUBLESHOOTING
Problem
Possible Cause
Corrective Action
Back-UPS will not switch on.
Back-UPS not connected to AC power source.
Ensure the Back-UPS is securely connected to an AC outlet.
Back-UPS circuit breaker “tripped”.
Disconnect non-essential equipment from the Back-UPS. Reset
(push in) the rear panel circuit breaker. Switch on the Back-UPS
and plug in devices one at a time. If the circuit breaker trips
again, disconnect the device that caused the breaker to trip.
Utility input voltage quality is out of range.
Consider adjusting the transfer voltage and sensitivity. See
Transfer Voltage and Sensitivity Adjustment.
Back-UPS does not power
essential equipment during an
outage.
Equipment plugged into a Surge Only outlet.
Unplug device from 'Surge Only' outlet and move to a 'Battery
Backup' outlet.
Back-UPS operates on battery
although utility power exists.
Back-UPS circuit breaker “tripped”.
Disconnect non-essential equipment from the Back-UPS. Reset
(push in) the rear panel circuit breaker. Switch the Back-UPS on
and plug equipment in one-at-a-time. If the circuit breaker trips
again, disconnect the device that caused the breaker to trip.
Utility input voltage quality is out of range.
Consider adjusting the transfer voltage and sensitivity. See
Transfer Voltage and Sensitivity Adjustment.
Back-UPS does not provide
expected backup time.
Back-UPS is heavily loaded.
Unplug non-essential equipment (printers, scanners, etc) from
the Battery Backup outlets and plug into 'Surge Only' outlets.
Back-UPS battery cartridge is discharged due to
recent power outage and has not had time to
recharge.
Charge the battery cartridge for 8 hours. Back-UPS runtime is
reduced until the battery cartridge is fully charged.
Battery has reached the end of its life.
Replace battery cartridge (see Order Replacement Battery
Cartridge).
Apc Back Ups Pro 1000 Manual
Red Replace Battery indicator is
flashing. Green On Line indicator
is on.
Internal battery cartridge is not connected.
Connect battery cartridge (see Connect Battery Cartridge).
Red Replace Battery indicator is
on.
Battery has reached the end of its life.
Replace the battery cartridge (see OrderReplacement Battery
Cartridge).
Red Overload indicator is on or
flashing.
Connected equipment is drawing more power than
the Back-UPS can provide.
Move one or more equipment power plugs from Battery Backup
outlets to Surge Only outlets.
Green On Line indicator is on and
all other front panel indicators are
flashing.
Internal UPS fault.
Contact APC Technical Support (see Contact Information).
Battery
Cartridge
REPLACE BATTERY CARTRIDGE
ORDER REPLACEMENT BATTERY CARTRIDGE
The battery cartridge typically lasts 3-6 years, shorter if subjected to frequent outages or elevated temperatures. Order part number RBC33.
Please recycle spent battery cartridges.
990-2163A Copyright © 2007 American Power Conversion All rights reserved.
APC and Back-UPS are registered trademarks of American Power Conversion.
All other trademarks are the property of their respective owners.
SERVICE
If the Back-UPS arrived damaged, notify the carrier.
If the Back-UPS requires service, do not return it to the dealer. The following
steps should be taken:
1.
Consult the Troubleshooting section to eliminate common problems.
2.
If the problem persists, go to http://www.apc.com/support/.
3.
If the problem still persists, contact APC Technical Support.
• Have the Back-UPS model number, serial number and date of purchase
available. Be prepared to troubleshoot the problem with an APC Technical
Support representative. If this is not successful, APC will issue a Return
Merchandise Authorization (RMA) number and a shipping address.
CONTACT INFORMATION
Technical Support
http://www.apc.com/support
Internet
http://www.apc.com
USA / Canada
1.800.800.4272
Mexico
292.0253 / 292.0255
Brazil
0800.12.72.1
Worldwide
+1.401.789.5735
LIMITED WARRANTY
The standard warranty is two (2) years from the date of purchase. APC’s standard
procedure is to replace the original unit with a factory reconditioned unit. Customers
who must have the original unit back due to the assignment of asset tags and set
depreciation schedules must declare such a need at first contact with an APC Technical
Support representative. APC will ship the replacement unit once the defective unit has
been received by the repair department, or cross-ship upon the receipt of a valid credit
card number. The customer pays for shipping the unit to APC. APC pays ground
freight transportation costs to ship the replacement unit to the customer.
In situations where the Back-UPS or connected equipment appears too sensitive to
input voltage, it may be necessary to adjust the transfer voltage. This is a simple task
requiring use of the front panel pushbutton. To adjust the transfer voltage, proceed as
follows:
1. Plug the Back-UPS into the utility power source. The Back-UPS will be in a
Standby Mode (no indicators lit).
2. Press the front panel pushbutton fully inward for 10 seconds. All indicators on the
Back-UPS will flash to acknowledge going into Programming Mode.
3. The Back-UPS will then indicate its current Sensitivity Setting, as shown in the
following table.
4. To select the Low Sensitivity setting, press the pushbutton until the yellow
indicator is flashing.
5. To select the Medium Sensitivity setting, press the pushbutton until the yellow
and red indicators (second and third from the top) are flashing.
6. To select the High Sensitivity setting, press the pushbutton until yellow and both
red indicators (bottom three) are flashing.
7. To exit without changing the Sensitivity Setting, press the pushbutton until the
green indicator is flashing.
8. Once in Programming Mode, if the pushbutton is not pressed within 5 seconds,
the Back-UPS will exit Programming Mode; all indicators will extinguish.
Indicators
Apc Back-ups Pro 1400 User Manual Download
Flashing
Sensitivity
Setting
Input Voltage
Range
Apc Back-ups Pro 1400 User Manual Instructions
(for utility
operation)
RS Models
Input Voltage
Apc Back Ups Pro 1500 Manual
Range
(for utility
operation)
XS Models
Use When
1
(yellow)
Low
78 - 150 Vac
78 - 142 Vac
Input voltage is
extremely low or high.
Not recommended for
computer loads.
2
(yellow,
and red)
Medium
(factory
default)
83 - 147 Vac
83 - 139 Vac
Back-UPS frequently
goes On Battery.
3
(yellow,
red, and
red)
High
88 - 144 Vac
88 - 136 Vac
Connected equipment is
sensitive to voltage
fluctuations .
TRANSFER VOLTAGE AND SENSITIVITY
ADJUSTMENT
Notice: This device complies with part 68 and 15 of the FCC rules.Operation is subject
to the following two conditions: (1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may
cause undesired operation.
On the bottom of this equipment is a label that contains, among other information, the
FCC registration number and ringer equivalence number (REN) for this equipment. If
requested, this information must be provided to the telephone company.